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Learn how we replicate a human agent's voice characteristics by utilizing computer-generated speech and phoneme-level Digital Signal Processing (DSP)

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The feeling of interacting with a live human agent is the most critical element of any sustainable approach to increase customer satisfaction with automated service and support. The solution lies with the ability to replicate a human agent's own voice in real time to the point where your customers cannot distinguish when responses are originated by the human agent or his/her artificial assistant.


In this 6-page white paper you will learn:

  1. The current state of of the art in deep-learning-based computer-generated Text-To-Speech (TTS)

  2. The main challenges in emulating the characteristics of human voices in real time

  3. How to utilize Digital Signal Processing (DSP) to alter the audio waveform generated by TSS providers  

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