SERVICE INTERACTIONS

Drive measurable improvements in
customer satisfaction, agent retention and operational efficiency
Customer
Satisfaction
Improve 26 Drivers
Agent
Retention
Improve 20 Drivers
Operational
Efficiency
Improve 17 KPIs
LIFECYCLE VALUE

Realflow transforms your contact center to a value generator
by maximizing utilization of AI across the customer lifecycle
Deflects fulfillment of
low-complexity intents
to artificial agents
Assists human agents
in efficiently fulfilling
high-complexity intents
Enables proactive fulfillment of follow-up
customer service intents
Fulfills post-servicing
up-sell and cross-sell
customer intents